We realize that our equipment can be confusing, sometimes even after reading the product manual. We like to make ourselves available for any questions, comments, concerns, or other inquiries you may have. Please feel free to email us at firstname.lastname@example.org or call 720-505-FROG(3764) . More information about our equipment and company can be found at multiponics.com. We look forward to our customer interactions, and will respond as promptly as we can.